Califix Garage Doors

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Broken Garage Door Spring: What to Do

Serving San Bernardino & Orange County, CAOntario HQ · Tustin office
Same-day serviceDaily 7 AM–7 PM
Price firstQuote before work
Call us(909) 510-0843

In short

  • A bang and a heavy door are classic spring failure signs.
  • Do not force the opener or try to wind the spring.
  • We replace and balance springs on site. We are located in Ontario.
Torsion spring and cable drum above a garage door in Ontario, CA
Torsion spring and cable drum above a garage door
Ceiling-mounted garage door opener in an Ontario, CA garage
Ceiling-mounted garage door opener in an Ontario, CA garage
Garage door lift cable on a drum beside a sectional door in Ontario, CA
Garage door lift cable on a drum beside a sectional door

Questions

FAQ

Quick answers that go with this guide. The detail is in the article above — call if you want it applied to your own door.

Still have a question?

Call while we are open, 7 AM–7 PM daily. A person answers, not a menu.

Call (909) 510-0843
How do I know the spring broke?

A loud bang, a door that will not open, or a door that feels very heavy by hand are the usual signs.

Can I drive out if the door is stuck closed?

Only if you can open it safely by hand after disconnecting the opener. If it feels like dead weight, leave it and call.

Do you replace both springs?

On many torsion setups we replace the pair so both sides wear together. We tell you what your door needs on site.

Is a broken spring an emergency?

If the door is stuck open, stuck closed with a car inside, or hanging crooked, call right away while we are open 7 AM to 7 PM.

Google reviews

What customers say on Google

5.0141 reviews on Google
Ryan ProvencherGoogle Review
★★★★★
I reached out at midnight because I had a spring break on my garage door. I went to bed and woke up to see Adam reached out within 10 minutes. I had multiple companies reach out by the time I woke up, but Adam called me and told me he could complete the job the same day and he beat the price that the other companies quoted me. Adam called when he was on his way. He was very respectful the whole time he was here and knocked out the job in about 30 minutes time. He is a true professional and if I ever have any issues with my garage door in the future, I will definitely reach back out
Aug 2026
Matt SGoogle Review
★★★★★
A year ago we had a new opener installed along with springs for the garage door. Last night about 9pm I sent a message asking for a service to be performed as my garage door was not moving smoothly. Adam replied last night back to me and coordinated a tech to come out today and resolve the issue. Thats GREAT CUSTOMER SERVICE!! Thank you
Sep 2026

Need the door working today?

Call us and we come to your door while we are open.

Call (909) 510-0843